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Privacy Policy

Last updated: March 2026

Introduction

Mr Plumber ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our plumbing services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Fill out our contact form
  • Call us to request a quote or service
  • Subscribe to our email communications
  • Interact with us on social media

This information may include your name, phone number, email address, suburb, and details about your plumbing issue.

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide plumbing services
  • Send you quotes and service confirmations
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

  • To trusted service providers who assist us in operating our website or conducting our business
  • When required by law or to respond to legal processes
  • To protect our rights, property, or safety

Cookies and Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience. We may also use analytics services such as Google Analytics to understand how visitors use our website. You can control cookie settings through your browser preferences.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: